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"Coming together is a beginning.
Staying together is progress.
Working together is success."

(Henry Ford)
b4 Support

Support for customers, partners, and all interested companies

We are pleased to support to all companies that decide to use b4 services – our network partners and all companies interested in our service offer and/or in establishing a partnership.

The simplest and fastest way to ask about any b4 topic is to get in touch with our Support Team by sending an e-mail to: or by calling the hotline: +49 700 24 99 99 99.

Registered users have the option after login to download software and user manuals via the b4 portal from the "Help" menu. There, you can find: the VIPER-Connector, including VIPER-Printer (printer driver), the net meeting software, and the signature check tool.

Registered companies can also find the answers to frequently asked questions (FAQ) on the b4 portal under "Help". Additionally, we have placed the answers to technical, legal, and process-related questions under the "FAQ" tab of this website.

Quick and directly applicable instructions for the setup and use of the b4 portal are available online at any time via net meeting simply contact us via telephone or e-mail to make the arrangements.

A special partner service is available to our network partners and all companies interested in establishing a partnership. Our focused training is a quick and efficient way to become a b4 partner and facilitates getting started in the network cooperation.

Just complete and return the contact form to us to receive details on this and other b4 topics.